Orders & Shipping

Order

Looking forward to your order? It's soon coming your way! 

Check your delivery email to find your order number. If you can't find your delivery email, that means that your order has not been delivered yet. We are working on sending it to you.

Do you have any questions about your order? Feel free to contact us info@coconutskincosmetics.com.

Shipping

Our products are shipped from the Netherlands and will be dispatched within 5 working days after you place your order. Orders are shipped Monday to Friday between 9 AM and 5 PM CET, excluding weekends and NL Bank Holidays. We process your order within 48 hours before handing it over to our designated carriers.

 

Shipping costs

Coconut Skin Cosmetic will cover your shipping cost if you order over €50. Otherwise the shipping cost will be €3.65.

 


Can I cancel my order?

Unfortunately, once your order is placed, we begin processing it immediately. This means we are unable to change or cancel orders. If you no longer need your order, please submit a return request in accordance with our returns policy.


Can I make changes my order?


Unfortunately, we cannot make any changes to your order once it has been placed. However, if you email us at info@coconutskincosmetics.com with your order number, one of our team members will be happy to advise you on the best next steps.